A four-star clifftop hotel commanding sweeping views over St Austell Bay. Expect a luxurious spa, an award-winning restaurant and its own 18-hole golf course, with the sandy beaches of Carlyon Bay just below, making a polished coastal escape near St Austell.
Great place. Beautifully maintained building and grounds. Excellent breakfast and choice of restaurants for dinner. We ate in the brasserie and the main restaurant. The food was fantastic and the service excellent. Indeed every member of staff we interacted with was friendly and extremely helpful. A great culture. The amenities were all of a very high standard. Overall I could not fault the place and would strongly recommend it for a stay.
My overall day was wonderful and all the staff they are very empathetic and kind. The spa is stunning and it has a very homely feel. Megan was absolutely amazing and went above and beyond when I needed support. During my swim, the back of my swimming costume unexpectedly broke, and she immediately stepped in with kindness and practical help, offering me a safety pin to save the day. What really stood out, though, was her genuine care and compassion. I was going through a difficult time, and Megan took the time to truly listen. She didn’t rush the conversation or make me feel like a burden; instead, she showed incredible empathy, patience, and understanding. Her warmth and support meant so much to me and made a real difference when I needed it most. The level of care she showed was exceptional, and it’s rare to come across someone who is both so thoughtful and genuinely invested in helping others. I can’t thank her enough and would highly recommend her to anyone. She is a true credit to what she does, she definitely deserves a pay rise or a promotion. Sophie x
I stayed at this hotel for 3 nights and overall had a mixed experience. On the positive side, the hotel offers a private car park, which was very convenient. The staff were friendly and welcoming throughout my stay, and the restaurant was excellent — definitely one of the highlights. The view from the hotel is also amazing and really adds to the experience. However, there were several downsides. The walls are not soundproof at all, and it often felt like my neighbour and I were in the same room. I couldn’t sleep until they went quiet, which made it very uncomfortable. In general, quietness — which is one of the most basic expectations from a hotel — was completely lacking. In addition, the doors slam very loudly. Each morning, I was woken up early (around 8 o’clock or even earlier) by guests, staff, and cleaning activity. While I understand this isn’t intentional, the building structure makes the noise very noticeable, with doors slamming from all sides. Another issue was that breakfast was added to my bill even though I didn’t have it, which was disappointing and should be handled more carefully. Overall, while the staff, restaurant, and views were great, the noise levels and pricing make it feel a bit overpriced for the quality offered.
I celebrated my grandparents 64th wedding anniversary at the restaurant. It is a lovely place, the staff is so attentive. We had a lovely 3 meal course and they had a vegan menu which I was delighted by. For the starters I had toast and tofu with figs and rocket. This one was okay. My main was the gnocchi and this was beautifully made, loved it. They didn’t have the main dessert but the pear and mixed berries was a great alternative.
Generally, this is a nice hotel and the room had a lovely view. The staff were friendly and the spa facilities were good. However, at nearly ÂŁ300 per night for a four-star hotel, I expected a much higher standard. Unfortunately, the mattress was extremely soft and very uncomfortable. Despite using the mattress topper, we still found it unbearable and ended up sleeping on the floor, which was incredibly disappointing. While the service and facilities were pleasant, these are things I would expect as standard at this price point. Sadly, the poor quality of the mattress had a significant impact on our stay, leaving us disappointed overall.
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